Resolved -
Service is fully restored.
Jul 3, 17:08 UTC
Update -
We are continuing to monitor for any further issues.
Jul 3, 16:46 UTC
Update -
Our database connectivity is restored now and we are recovering now.
Jul 3, 16:19 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 3, 16:18 UTC
Investigating -
Database response time has slowed down causing degradation in processing time, and observed slowness in the portal with occassional timeouts. Investigation is underway, working closely with our database service provider.
Jul 3, 14:10 UTC